Product is shipped standard truck freight to commercial address additional fees apply if shipped to residential addresses. All lead-times quoted at the time of purchase are subject to change without prior notice after the sales transaction has taken place.
Terms of receiving the product:
Inspect all cartons, pallets for visible damage BEFORE SIGNING FOR THE SHIPMENT note damage on the bill of lading. Even if no exterior damage is visible, open all packaging immediately and inspect for damage or shortages. Winch Ready cannot be held liable for any shipping related damage after you have signed for the shipment. If you find damage was done at time of delivery, immediately note it on the BOL and notify the delivery person for the freight company that you need to file a damage claim and request an inspection. They will pick up and return the product to us for replacement. You must repackage all the items the way you received them with all packing and crating materials in place and securing product to pallet.
If there was a problem with the configuration of the product versus what was ordered do not sign for the product at all. Contact us immediately. If you sign for the bumper you have 48 hours to contact us so that we can schedule a pickup in order to ship the bumper back to rectify any problems.